Shipping Policy
At Linla, we are committed to providing a seamless and efficient shipping experience for our customers. Please review our shipping policies below for important information regarding your order.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Royal Mail Special Delivery Guranteed (UK): 1 business day
- Royal Mail Tracked 48 (UK): 2 business days
- Royal Mail International Tracked (Europe): 3-5 business days
- Royal Mail International Tracked (Worldwide): 5-7 business days
Please note that delivery times are estimates and may vary due to external factors beyond our control (e.g., postal delays).
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track the status of your shipment.
Shipping Address
Please ensure that your shipping address is entered correctly during checkout. Linla is not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping Delays
In rare cases, shipping delays may occur due to unforeseen circumstances. If your shipment is delayed, we will do our best to notify you as soon as possible and provide an updated delivery timeframe.
Contact Us
If you have any questions or concerns about your order, please contact our customer support team at customersupport@linla.co.uk or via our contact form. We're here to help!